Privacy Policy
Last updated: 02/04/2026
This Privacy Policy describes how La Mine De Diamant, a company established in Belgium (hereinafter "we", "our" or "us"), collects, uses, stores and protects your personal data when you use our website laminedediamant.eu (hereinafter "the Site"). We are committed to protecting your privacy in accordance with the General Data Protection Regulation (GDPR - EU Regulation 2016/679) and the Belgian Law of 30 July 2018 on the protection of natural persons with regard to the processing of personal data.
1. Data Controller
La Mine De Diamant
Lippenslaan 56, 8300 Knokke-Heist, Belgium
Email: info@laminedediamant.eu
Phone: +32 486 33 31 49
2. Personal Data We Collect
We collect the following categories of data:
2.1 Data you provide directly
- Identification data: first name, last name
- Contact details: email address, phone number
- Message content: the text of your inquiries via contact forms, WhatsApp or email
- Transaction data: information relating to the purchase or sale of gold, diamonds, jewellery or watches (product type, weight, agreed price)
2.2 Data collected automatically
- Technical data: IP address (anonymized), browser type, operating system, screen resolution
- Browsing data: pages visited, visit duration, referral source
- Cookies: see our Cookie Policy for details
3. Purposes and Legal Bases for Processing
| Purpose | Legal Basis (Art. 6 GDPR) |
|---|---|
| Responding to your inquiries and questions | Legitimate interest / Contract performance |
| Processing purchase/sale transactions | Contract performance |
| Sending offers and updated prices (if consent given) | Consent |
| Improving the website and our services | Legitimate interest |
| Legal obligations (taxation, anti-money laundering) | Legal obligation |
| Anonymized visitor statistics | Consent (analytical cookies) |
4. Sharing Your Data
We never sell, rent or share your personal data with third parties for commercial purposes. Your data may only be shared with:
- Technical service providers: web hosting, email services (only to the extent necessary to provide our services)
- Public authorities: when required by law (tax obligations, anti-money laundering regulations under Belgian law)
- Professional advisors: accountant, legal advisor (bound by professional secrecy)
5. Data Retention
We retain your personal data only for as long as necessary for the purposes for which it was collected:
- Contact inquiries: 2 years after the last contact
- Transaction data: 10 years (Belgian accounting and tax obligations)
- Analytical data: 26 months (anonymized)
6. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, destruction or alteration, including:
- SSL/TLS encryption for all communications
- Restricted access to personal data (authorized personnel only)
- Regular secure backups
- Regular security updates to our systems
7. Your Rights
Under the GDPR, you have the following rights:
- Right of access (Art. 15): obtain a copy of your personal data
- Right to rectification (Art. 16): correct inaccurate or incomplete data
- Right to erasure (Art. 17): request deletion of your data ("right to be forgotten")
- Right to restriction (Art. 18): restrict the processing of your data
- Right to portability (Art. 20): receive your data in a structured, readable format
- Right to object (Art. 21): object to the processing of your data
- Right to withdraw consent: at any time, without affecting the lawfulness of prior processing
To exercise these rights, send an email to info@laminedediamant.eu. We will respond within 30 days.
8. International Transfers
Your personal data is processed and stored within the European Economic Area (EEA). In the event of transfers outside the EEA, we ensure that appropriate safeguards are in place (European Commission standard contractual clauses or adequacy decision).
9. Supervisory Authority
If you believe that the processing of your data is not compliant with regulations, you have the right to lodge a complaint with:
Belgian Data Protection Authority (GBA/APD)
Rue de la Presse 35, 1000 Brussels
Tel.: +32 2 274 48 00
www.dataprotectionauthority.be
10. Changes
We reserve the right to modify this Privacy Policy at any time. Any changes will be published on this page with the updated date. We encourage you to check this page regularly.
11. Contact
For any questions about this Privacy Policy or the processing of your data, contact us:
La Mine De Diamant
Lippenslaan 56, 8300 Knokke-Heist
Noordzandstraat 45, 8000 Brugge
Email: info@laminedediamant.eu
Phone: +32 486 33 31 49